Privacy Policy

Information We Collect

When you contact us through our website, request information, schedule a consultation, submit a form, use our chat box, or communicate with us by phone, email, or text message, we may collect details such as your name, phone number, email address, preferred contact method, and basic information about the type of in-home support needed.

How We Use Your Information

We use this information to respond to your questions, provide service details, schedule appointments, coordinate care-related communication, send appointment reminders, follow up about your inquiry, and better understand how we may assist you or your loved one.

SMS / Text Messaging

If you provide your phone number and agree to receive text messages from Zion Personal Care Agency, we may send you text messages related to your inquiry, appointments, consultations, care coordination, service updates, and follow-up communication.

Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For help, you may reply HELP or contact us directly using the phone number listed below.

Consent to receive text messages is not a condition of purchasing or receiving services from Zion Personal Care Agency.

You may also review our Terms & Conditions for more details about our SMS messaging terms.

Information Sharing

Your personal information is not sold, rented, or shared with outside companies for marketing purposes. Any information you provide is used only for care-related communication, service coordination, customer support, and business operations related to Zion Personal Care Agency.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Cookies and Tracking

Our website may use cookies, tracking tools, analytics, or similar technologies to help improve website performance, understand visitor activity, remember preferences, and support basic website functionality.

These tools may collect basic technical information such as browser type, device information, pages visited, referring website, and general usage activity. This information helps us maintain, improve, and secure our website.

You may control, block, or delete cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

Data Protection

We take reasonable steps to protect your information and only allow authorized team members to access it when needed.

Your Choices

If you have questions about your information, would like to update or remove your contact details, or want to opt out of certain communications, please contact us directly.